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The S1 Air is now available for purchase at  ₹1,19,999 (ex-showroom price)

The reservation amount of ₹999 will be adjusted when you purchase the scooter.

You will get the option to change the colour during the time of purchase.

Test rides will scale up in Experience Centres near you across India from 1st week of August onwards.

The S1 Air deliveries will start in August. You can find your estimated delivery date at the time of purchase on the Ola App.

If you are an Ola Community member, you are eligible to get ₹2000 Ola Money cash back on every referral done after 8th July that leads to a successful S1 Air reservation followed by scooter purchase within 30 days from the opening of the first purchase window (28th July).

For every referral leading to a direct purchase of the S1 Air, the referrer is eligible for Rs 1,000 in their Ola Money wallet. Applicable for both Ola community and non-community members. T&C Apply. https://book.olaelectric.com/referral-tnc

You can purchase the Battery only warranty for ₹6,399 and Comprehensive extended warranty will be available for ₹7,299.

S1 Air EMI will be available for ₹2,699 per month. This EMI is calculated for 60 months with an interest rate of 6.99%*.
*T&C apply

You will get ₹2,000 Ola Money Cashback on every successful S1 Pro - 2nd Generation purchase referral. This is applicable for both Ola community members (Consumers who own an Ola S1) and also non-community referrers (Consumers who do not own an Ola S1).

The S1 Pro - 2nd Generation EMI will be available for ₹3,299 per month. This EMI is calculated for 60 months with an interest rate of 6.99%*.

You can purchase the Battery only warranty for ₹6,999 and Comprehensive extended warranty will be available for ₹8,999.

The S1 Pro - 2nd Generation deliveries will start from Mid September onwards. You can find your estimated delivery date at the time of purchase on the Ola App.

Test rides will scale up in Experience Centres near you across India from last week of August 2023.

You can purchase the All new S1 Pro - 2nd Generation at a price of ₹147,499 (ex-showroom) from 15th August, 2023 onwards.

The purchase window of All new S1 Pro - 2nd Generation is open from 15th August, 2023 onwards.

You will get ₹1,000 Ola Money Cashback on every successful S1 X purchase referral. This is applicable for both Ola community members (Consumers who own an Ola S1) and also non-community referrers (Consumers who do not own an Ola S1).

The S1 X (all variants) EMI will be available for starting at ₹2,299 per month. This EMI is calculated for 60 months with an interest rate of 6.99%*.

You can purchase the Battery only warranty for ₹6,399 and Comprehensive extended warranty will be available for ₹7,299.

The S1 X deliveries will start from Mid September onwards. You can find your estimated delivery date at the time of purchase on the Ola App.

You’ll get the benefit of the introductory price of ₹89,999, and ₹79,999 if you reserve S1 X (3kWh) and S1 X (2kWh) by 21st August 23:59:59 hours. The reservation amount of ₹999 will be adjusted when you purchase the scooter.

The S1 X (3kWh), and S1 X (2kWh) scooters are available for reservation for ₹999. The purchase window will soon open in September 2023 and shall be communciated to via email.

The S1 X+ is available to purchase now at an introductory price of ₹99,999 till 21st August 2023.

The S1 X range of scooters are available in three different variants - S1 X+, S1 X (2kWh), and S1 X (3kWh). The S1 X+ is available to purchase now at an introductory price of ₹99,999. The S1 X (3kWh), and S1 X (2kWh) scooters are available for reservation for ₹999 at an introductory price of ₹89,999, and ₹79,999 respectively.

New scooters delivered after MoveOS 4.0 final rollout will have it as the default software. Any new scooter that will be delivered until then will have MoveOS 3.0 software but will get upgraded to MoveOS 4.0 when the final rollout is released.

You will be notified regarding the update  on the scooter dashboard and companion app.

You can view the list of features available in MoveOS 4.0 in https://olaelectric.com/moveos.

Hill hold feature is available for all S1 Pro - 1st generation customers. If you do not have Hill Hold feature available on your scooter, the service team can help enable the feature for you.

The Beta version is rolled out to get initial customer feedback for various features that will be released with the OS, and incorporate feedback in the final software.

Details for enrollment to the Beta program will be communicated in September 2023.

For the Beta rollout, registrations will open in September. All customers signing up during the registration will be included in the Beta rollout.

The Beta version of MoveOS 4.0 will be available to select customers starting from 15th September 2023. You will receive further information as the Beta date approaches.

All Ola Bikes are currently under development and all the features will be announced closer to the launch date.

  • The prices will vary from variant to variant for all the Ola Bikes and it shall be announced closer to the launch date.

  • The dates may vary from Ola Bike to another. All Ola Bikes are currently under development and are slated for a launch during the end of 2024.

  • The reservation for all the four Ola Bikes - Diamondhead, Cruiser, Adventure, Roadster is open and you can reserve it on the Ola Website for ₹999.

  • Ola bikes are currently under development and are slated for a launch during the end of 2024. You shall receive regular updates about the various stages of development and release.

  • OLA S1 Pro customers who have their vehicle invoice date on or before 30th March 2023  are eligible for a refund

  • Check your vehicle invoice for your invoice date. Or you can open the OLA app and head to Your Orders → OLA S1 Pro Order → View Invoice → Vehicle Invoice

  • Customers who are eligible for a refund will be notified and asked to submit their bank details via the OLA App. Once these details are verified, it will take a few weeks for the refund to reflect in their account.

  • To check the status of your refund, open the OLA app and go to Your Orders → OLA S1 Pro order → Claim your charger refund

  • Once we have verified your bank details, it will take a few weeks for the refund to reflect in your account.

You can either raise a claim by directly contacting the insurer or by connecting with Ola Electric helpline number at 08033113311

Here is the process for different Insurers:

Acko claim steps
1. Call 1800-266-2256 or login to acko.com with your registered mobile number mentioned on your policy copy.
2. You will be asked to verify via an OTP sent to your registered number
3. Enter your Cx will be able to his Policy Card,
4. click on 'Claim Now'
5. Answer a few questions that follow and you are done. Acko's claims expert will get back to you shortly and assist you on the next steps
or claim can be raised via Acko App as well


Digit claim steps
1. Call 1800-300-3448 or write an email to hello@godigit.com.
2. We'll share a link with you for self inspection on your registered mobile number.
3. Click pictures of the damaged parts of your vehicle.


ICICI claim steps
You can raise a claim at - https://www.icicilombard.com/motor-insurance-claims#/claimOptions,Call 1800 2666 (toll-free) or via the IL Take Care App.

For Insurance opt-out cases (for customers who didn't purchase Insurance via OLA platform):
Please follow the instructions as mentioned on your insurance policy documennt

Roadside assistance is offered free of charge for issues covered under warranty. For accidental cases, it is offered for a convenience charge of Rs 1999+GST. 

This service is included in both Ola Care and Ola Care + plans and is free for subscribers.

  • Banks mandate to share the insurance copy with them before they can disburse the loan. Please select the insurance offered on the Ola Portal to speed up the vehicle delivery process.

  • Submitting your insurance policy is mandatory to initiate the RTO process. If you are buying the insurance on your own we strongly advise you to buy it as soon as we share your vehicle details.

  • Absolutely! you can reach out to us on our helpline number and we will help you out at the time of your claim.

  • Our insurance is the best in terms of price and value for the given IDV and motor power in India.

  • No, you can choose your own insurer. However, we suggest you to opt for insurers from our portal for a better claim experience and hassle-free cashless service.

  • By purchasing this cover, you get a 15 Lakh coverage against death or permanent disability. It is legally mandated to own a Personal Accident Cover while driving on roads in India. You should skip this only if you already have another cover.

  • Zero Depreciation cover protects your vehicle from depreciation of consumable parts such as plastic, fibre, etc to ensure your claim amount remains unaffected. Without this, up to 50% of your claim amount requiring plastic replacement, could be denied pertaining to the age of vehicle parts.

  • This insurance will cover 1 year of own damage cover + 5 years of 3rd party damage cover. We also recommend add-ons such as Zero Depreciation Cover and Personal Accident Cover to avail extra benefits.

  • The Insured Declared Value is the maximum assured sum fixed by your insurer in case of theft or total loss of a vehicle.

  • Currently, we offer insurance from 3 renowned insurers - Acko, Digit and ICICI Lombard.

 
  • You can choose from a wide variety of payment methods on the Ola app like Debit card, Credit card, UPI or Netbanking. If you want to opt for financing, you can avail attractive EMI options by clicking on the "Pay In Installments" option on the payment page. Our current financing partners are IDFC, AXIS, ICICI, Kotak, and HDFC bank. We have made the financing easier for you with multiple payment options such as credit card EMI and loans. You can either avail a loan from the 5 finance partners we have tied up with or any offline banking or financial institution of your choice or pay via cash. Get it now with EMI options starting at 2,999 and a loan processing fee waiver.

  • The dispatch date will be visible on the Ola app as soon as you complete your final payment.

  • Once the final payment window opens, it will stay open until further notice. Do keep in mind that the sooner you make the final payment, the sooner your Ola scooter will be dispatched.

  • You can opt for financing during the final payment of your Ola Scooter by choosing the "Pay in Installments" option.

  • If you chose to opt for financing through Ola, interest rate starts from approx 8.3% and it goes upto 11.26% per annum as per simple interest. This varies from Financer to Financer and also depends on the customer's credit profile.

  • You will be required to upload a scanned copy of your Aadhaar as address proof. In some states you might need to upload additional address proof as well. The documents that can be provided as address proof are your voter card, Indian passport, electricity bill or a legal affidavit, in case the current address does not match the existing address.

  • Loan sanctioning depends on the financing partner. If you are unable to secure a loan from a given financing partner, you can choose a different financing partner or try a different payment method.

  • You may change your registration details ( name and address ) and vehicle preference details (variant and colour) for each of your reservations via the Ola app. You cannot however transfer a reservation from one phone number to another. Registration details and the vehicle colour can be modified till the time of Balance Payment. The vehicle variant can only be changed before making the full payment.

  • You may change your registration details (name and address) and vehicle preference details (variant and colour) for each of your reservations via the Ola app. You cannot however, transfer a reservation from one phone number to another. Registration details and the vehicle colour can be modified till the time of balance payment. The vehicle variant can only be changed before making the full payment.

  • You can cancel your booking and get a full refund, till the time your Ola scooter is shipped from the Ola Futurefactory, the amount will be credited to your source account within 7-10 business days.

    You can cancel your reservation before making the balance payment through the Ola app:

    Step 1: Go to the Ola S1 pro tab in your Ola App

    Step 2: Under 'your reservations' click on the displayed Order ID

    Step 3: Click on 'Cancel reservation'

    Step 4: Confirm your cancellation

  • Yes, you can update details for registering your scooter via the Ola app - till the time you upload the documents on the Ola app

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